Cookies Policy

Effective Date: November 16, 2025
Last Updated:  November 16, 2025

Thank you for visiting Mengotti Couture. We are an E-Commerce Platform, Please read this Privacy Policy, providing consent to document in order to have permission to use our services.

Privacy Overview

This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.

1. Introduction

At Mengotti Couture, we are committed to transparency in how we use technology to enhance your online experience. This Cookies Policy explains what cookies are, how we use them, and the choices you have regarding their use on our website.

1.1 What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They help websites recognize your device, remember your preferences, and improve your browsing experience. Cookies can be "persistent" (remaining on your device until they expire or are deleted) or "session" (deleted when you close your browser).

1.2 Why We Use Cookies

We use cookies to:

  • Enable essential website functionality
  • Remember your preferences and settings
  • Understand how you interact with our website
  • Improve our services and user experience
  • Deliver relevant advertisements and marketing content
  • Analyze website performance and traffic patterns

1.3 Your Consent & Control

In accordance with the EU General Data Protection Regulation (GDPR), UK GDPR, and the ePrivacy Directive, we only use non-essential cookies with your explicit consent. You can manage your cookie preferences at any time through our cookie consent banner or your browser settings.

Essential cookies are necessary for our website to function and do not require consent. All other cookies require your permission before being placed on your device.

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2. Types of Cookies We Use

We categorize cookies based on their purpose and function. Below is a detailed explanation of each category:

2.1 Strictly Necessary Cookies

Purpose: These cookies are essential for our website to function properly and cannot be disabled in our systems. They enable core functionality such as security, network management, shopping cart operations, and user authentication.

Why They Don't Require Consent: These cookies are necessary for the performance of our services and are exempt from consent requirements under GDPR Article 6(1)(b) (performance of a contract) and Article 6(1)(f) (legitimate interests).

Examples:

Cookie Name

Duration

Purpose

session_id

Session

Maintains your session while browsing and shopping

cart

2 weeks

Remembers items in your shopping cart

secure_customer_sig

Session

Authenticates logged-in customers securely

checkout_token

2 weeks

Enables secure checkout process

XSRF-TOKEN

Session

Protects against cross-site request forgery attacks

2.2 Functional Cookies

Purpose: These cookies enable enhanced functionality and personalization, such as remembering your language preference, currency selection, and regional settings. They improve your experience but are not essential for basic website operation.

Legal Basis: Consent (GDPR Article 6(1)(a))

Examples:

Cookie Name

Duration

Purpose

localization

1 year

Remembers your country, language, and currency preferences

recently_viewed

30 days

Displays products you've recently viewed

wishlist

1 year

Saves items you've added to your wishlist

Impact of Opting Out: Without these cookies, you may need to re-enter preferences each time you visit, and certain personalized features will not be available.

2.3 Performance Cookies

Purpose: These cookies collect information about how you use our website, such as which pages you visit most often and whether you experience any errors. This data helps us improve website performance and user experience.

Legal Basis: Consent (GDPR Article 6(1)(a))

Examples:

Cookie Name

Duration

Purpose

_shopify_s

Session

Tracks website performance and loading times

_shopify_y

1 year

Monitors user session duration and bounce rates

Impact of Opting Out: We will not be able to monitor website performance issues that may affect your experience.

2.4 Analytics Cookies

Purpose: These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. We use this data to analyze traffic patterns, popular products, and user behavior to improve our services.

Legal Basis: Consent (GDPR Article 6(1)(a))

Third-Party Provider: Google Analytics

Examples:

Cookie Name

Duration

Purpose

_ga

2 years

Distinguishes unique users and tracks sessions

_gid

24 hours

Distinguishes users and tracks page views

_gat

1 minute

Throttles request rate to Google Analytics

_ga_<container-id>

2 years

Persists session state for Google Analytics 4

Data Collected: Page views, time on site, bounce rate, geographic location (country/city level), device type, browser type, referral source.

Third-Party Privacy Policy: https://policies.google.com/privacy

Impact of Opting Out: We will not be able to analyze how you use our website or identify areas for improvement based on your behavior.

2.5 Advertising & Marketing Cookies

Purpose: These cookies are used to deliver advertisements that are relevant to you and your interests. They also help measure the effectiveness of advertising campaigns and limit the number of times you see an advertisement.

Legal Basis: Consent (GDPR Article 6(1)(a))

Third-Party Providers: Google Ads, Facebook Pixel, Instagram, Pinterest, Bing Ads

Examples:

Cookie Name

Duration

Purpose

_fbp

3 months

Facebook Pixel - tracks conversions and retargeting

fr

3 months

Facebook - delivers personalized advertising

IDE

1 year

Google DoubleClick - serves targeted advertisements

test_cookie

15 minutes

Google - checks if browser accepts cookies

_pin_unauth

1 year

Pinterest - tracks users for personalized ads

MUID

13 months

Microsoft Bing - identifies unique users for advertising

How They Work: These cookies track your browsing activity across websites to build a profile of your interests. This enables us and our advertising partners to show you relevant advertisements both on our website and on third-party platforms.

Third-Party Privacy Policies:

  • Google Ads: https://policies.google.com/privacy
  • Facebook: https://www.facebook.com/privacy/explanation
  • Pinterest: https://policy.pinterest.com/privacy-policy
  • Microsoft Bing: https://privacy.microsoft.com/privacystatement

Impact of Opting Out: You will still see advertisements, but they will be generic rather than tailored to your interests. You may also see the same ads repeatedly.

2.6 Social Media Cookies

Purpose: These cookies enable you to share content from our website on social media platforms and may also be used by social networks to track your online activity.

Legal Basis: Consent (GDPR Article 6(1)(a))

Examples:

Cookie Name

Duration

Purpose

_pinterest_sess

1 year

Enables Pinterest sharing and tracking

ig_<account-id>

2 years

Instagram integration and content sharing

Impact of Opting Out: Social sharing buttons may not function, and you won't be able to share content directly to social platforms from our website.

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3. Third-Party Cookies

3.1 What Are Third-Party Cookies?

Third-party cookies are set by domains other than the one you are visiting. When you visit our website, certain third-party services we use (such as Google Analytics, Facebook Pixel, or payment processors) may place their own cookies on your device.

3.2 Why We Use Third-Party Cookies

We work with trusted third-party service providers to:

  • Analyze website traffic and user behavior (Google Analytics)
  • Process secure payments (Tap Payments, PayPal)
  • Deliver targeted advertising (Google Ads, Facebook, Bing)
  • Enable social media integration (Facebook, Instagram, Pinterest)
  • Monitor website security and prevent fraud
3.3 Data Shared with Third Parties

When you consent to third-party cookies, certain information may be shared with these providers, including:

  • IP address (anonymized where possible)
  • Browser type and version
  • Pages visited and time spent on site
  • Products viewed and purchased
  • Referral source and clickstream data
3.4 Third-Party Privacy Policies

Third-party providers have their own privacy policies governing how they collect, use, and protect your data. We recommend reviewing these policies:

  • Shopify: https://www.shopify.com/legal/privacy
  • Google (Analytics & Ads): https://policies.google.com/privacy
  • Facebook: https://www.facebook.com/privacy/explanation
  • PayPal: https://www.paypal.com/privacy
  • Pinterest: https://policy.pinterest.com/privacy-policy
  • Microsoft (Bing Ads): https://privacy.microsoft.com/privacystatement
3.5 Your Control Over Third-Party Cookies

You can opt out of third-party cookies through:

  • Our cookie consent banner (accessible at any time)
  • Your browser settings (see Section 4)
  • Third-party opt-out tools (see Section 5)

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4. Managing Your Cookie Preferences

4.1 Cookie Consent Banner

When you first visit our website, you will see a cookie consent banner that allows you to:

  • Accept all cookies
  • Reject non-essential cookies
  • Customize your preferences by category

You can change your preferences at any time by clicking the "Cookie Settings" link in the footer of our website or by clearing your browser cookies and revisiting the site.

4.2 Browser Settings

You can control and delete cookies through your browser settings. Please note that disabling cookies may affect website functionality. Here's how to manage cookies in popular browsers:

Google Chrome:

  1. Click the three-dot menu → Settings → Privacy and security → Cookies and other site data
  2. Choose your preferred cookie settings or block specific sites

Safari (macOS/iOS):

  1. Safari menu → Preferences → Privacy
  2. Choose your cookie blocking preferences

Mozilla Firefox:

  1. Menu → Settings → Privacy & Security
  2. Under "Cookies and Site Data," customize your preferences

Microsoft Edge:

  1. Three-dot menu → Settings → Cookies and site permissions
  2. Manage and delete cookies

Opera:

  1. Settings → Privacy & Security → Cookies
  2. Choose your preferred settings

For detailed instructions, visit your browser's help section or support page.

4.3 Impact of Disabling Cookies

If you disable or refuse cookies:

  • Essential cookies: Our website may not function properly, and you may not be able to complete purchases
  • Functional cookies: You will need to re-enter preferences each visit
  • Performance cookies: We cannot monitor and improve website performance
  • Analytics cookies: We cannot understand how you use our website
  • Advertising cookies: You will see generic ads instead of personalized content

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5. Opting Out of Targeted Advertising

If you wish to opt out of interest-based advertising while still allowing other cookies, you can use the following tools:

5.1 Platform-Specific Opt-Outs
  • Google Ads: https://adssettings.google.com
  • Facebook Ads: https://www.facebook.com/settings/?tab=ads
  • Instagram: Via Facebook ad settings
  • Pinterest: https://www.pinterest.com/settings/privacy
  • Microsoft Bing Ads: https://about.ads.microsoft.com/en-us/resources/policies/personalized-ads
5.2 Industry Opt-Out Tools
  • Your Online Choices (EU): http://www.youronlinechoices.eu
  • Digital Advertising Alliance (US): http://optout.aboutads.info
  • Network Advertising Initiative (US): http://optout.networkadvertising.org
5.3 Mobile Device Settings

iOS: Settings → Privacy → Advertising → Limit Ad Tracking

Android: Settings → Google → Ads → Opt out of Ads Personalization

Important: Opting out of targeted advertising does not mean you will stop seeing ads—it means ads will not be personalized based on your interests.

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6. Data Retention

6.1 Cookie Duration

Cookies are retained for varying periods depending on their type:

  • Session cookies: Deleted when you close your browser
  • Persistent cookies: Remain on your device for a set period (from 24 hours to 2 years, as specified in Section 2)
6.2 Data Collected via Cookies

Data collected through cookies is retained according to the following timeframes:

  • Analytics data (Google Analytics): 26 months (default retention period)
  • Advertising data: Up to 13 months (varies by platform)
  • Functional preference data: Until you clear cookies or withdraw consent
  • Shopping cart data: 14 days

You can request deletion of your data at any time by contacting us (see Section 8).

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7. Your Privacy Rights

Under the UK GDPR, EU GDPR, and CCPA, you have the following rights regarding cookies and the data collected through them:

7.1 Right to Withdraw Consent

You can withdraw your consent for non-essential cookies at any time through:

  • Our cookie consent banner
  • Your browser settings
  • Contacting us directly at [email protected]

Withdrawing consent will not affect the lawfulness of processing based on consent before withdrawal.

7.2 Right to Access

You have the right to request a copy of the data collected about you through cookies. We will provide this information in a structured, commonly used format.

7.3 Right to Deletion (Right to Be Forgotten)

You can request deletion of data collected through cookies, subject to legal retention obligations (e.g., transaction records for tax purposes).

7.4 Right to Object

You have the right to object to the processing of your data for marketing and profiling purposes at any time.

7.5 Right to Data Portability

You can request to receive your data in a machine-readable format or have it transferred to another service provider.

7.6 Right to Lodge a Complaint

If you believe we have not handled your data appropriately, you can lodge a complaint with:

UK Information Commissioner's Office (ICO)
 Website: https://ico.org.uk
 Telephone: 0303 123 1113

For EU residents, contact your local data protection authority.

7.7 CCPA Rights (California Residents)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to Know: Request information about personal data collected, sold, or disclosed
  • Right to Delete: Request deletion of personal data
  • Right to Opt-Out: Opt out of the sale of personal data (note: we do not sell personal data)
  • Right to Non-Discrimination: Exercise your rights without discriminatory treatment

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8. How to Exercise Your Rights

To exercise any of your privacy rights regarding cookies and related data, please contact us:

Email: [email protected]
 Subject Line: "Cookie Policy Inquiry" or "Privacy Rights Request"

Mailing Address:
 Mengotti Limited
 High Street, North East Ham
 London, United Kingdom
 E6 2JA

WhatsApp: [Your country code + number]

Please include:

  • Your full name
  • Email address or account information
  • Specific nature of your request
  • Any relevant details to help us locate your data

Response Timeline: We will respond to your request within 30 days. In complex cases, we may extend this by an additional 60 days and will inform you of any delay.

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9. Legal Basis for Processing

We process data collected through cookies based on the following legal grounds under GDPR:

  • Consent (Article 6(1)(a)): For non-essential cookies (functional, performance, analytics, advertising, social media)
  • Legitimate Interests (Article 6(1)(f)): For essential cookies necessary for website security, fraud prevention, and basic functionality

Performance of Contract (Article 6(1)(b)): For cookies essential to complete transactions and deliver services you've requested

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10. International Data Transfers

Some of our third-party service providers (such as Google Analytics, Facebook, and Shopify) may process data collected through cookies outside the European Economic Area (EEA) and United Kingdom, including in the United States and Canada.

When data is transferred internationally, we ensure appropriate safeguards are in place, including:

  • Standard Contractual Clauses (SCCs) approved by the European Commission
  • Adequacy Decisions for countries recognized as providing adequate data protection
  • Privacy Shield certification (where applicable)

For more information about international data transfers, please see our main Privacy Policy.

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13. Contact Us

If you have questions, concerns, or requests regarding this Cookies Policy or how we use cookies, please contact us:

Mengotti Limited
 High Street, North East Ham
 London, United Kingdom
 E6 2JA

Email: [email protected]
 WhatsApp: + 44 75 88 56 86 99
 Company Registration: 12843996

For cookie-related inquiries, please use the subject line: "Cookie Policy Question"

We aim to respond to all inquiries within 5 business days.

11. Children's Privacy

Our website is not directed to individuals under the age of 18, and we do not knowingly collect data from minors through cookies or any other means.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will delete the information promptly.

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12. Updates to This Cookies Policy

We may update this Cookies Policy from time to time to reflect changes in technology, legislation, or our business practices.

12.1 How We Notify You
  • Material changes: We will notify you via email or a prominent notice on our website
  • Minor changes: The "Last Updated" date at the top of this policy will be revised
12.2 Your Responsibility

We encourage you to review this Cookies Policy periodically. Your continued use of our website after changes are posted constitutes acceptance of the updated policy.

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14. Final Note

At Mengotti Couture, we use cookies to create a seamless, personalized, and secure shopping experience that reflects the quality and attention to detail you expect from a luxury fashion house. We are committed to transparency and respect for your privacy, and we give you complete control over how cookies are used during your visit.

Thank you for trusting Mengotti Couture with your online experience.

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