SHIPMENT INFORMATION – SHIPMENT METHODS – FEES & PACKING

Thank you for visiting Mengotti Couture. We are a E-Commerce Platform, Offering Luxury Item products to enhance your Style & Needs & to experience a Pleasent Shopping Experience. Please read this Shipping Policy, providing consent to document in order to have permission to use our services.

1. SHIPPING METHODS

All orders are shipped worldwide via our affiliate courier DHL. All shipments that are sent by Mengotti Couture, are insured against theft and accidental damage. Upon receipt of shipment and written acknowledgement, this insurance coverage ceases to exist. Please note that shipping costs will not be refunded in case of return. MENGOTTICOUTURE.COM ships worldwide using DHL or TNT but does not deliver to P.O. Boxes. In case of partial shipments, shipping costs will be charged only once. We process and send orders during our main service hours, Monday to Friday, from 8:00 am till 8:00 pm CET and Saturday, from 9:00 am till 6:00 pm CET (with the exception of German public holidays). The merchandise will be ready for dispatch 7 – 10 business day after the receipt of payment. Mengotti Couture Awaits Credit card Processer approvals before shipping.

2.FEES

Express shipping cost is Shown upon Checkout

3. IMPORT DUTIE FEES

Orders are Occasionally subject to import fees. Payment of these import fees is the sole responsibility of the Client. Please be aware that sales taxes, customs duties, and handling costs will be charged by DHL on an individual basis directly upon shipment as far as non-European Union (EU) countries are concerned, and will not be refunded by Mengotti Couture in case the articles are returned.

Shipments destined for countries inside & outside the European Union contain an invoice and all any documentation for declaring the value of the merchandise.

All shipments destined for countries inside & outside the European Union, as required by Customs regulations, are accompanied by an invoice declaring the value of the merchandise.

4. PACKAGING

At Mengotti Couture we always strive to find environmentally friendly solutions for a luxury shopping experience. All of our designer pieces are shipped in eco-friendly packaging

5. WHERE WE SEND YOUR DATA

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6. Why we do not ship Perfumes & Fragrances

Dear Customer We Do NOT ship perfumes and fragrances at the moment due to the new law of international flammable items shipping movement, all major shippers in our location have reduced this fleet at the moment

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